PUBLIC CONTRACT (OFFER)
to order, purchase-sale and delivery of goods
This contract is an official and public proposal of the Separate structural subdivision of the State Enterprise “Novator” – the “Novator” Trade and Service Center to enter into a Contract for the purchase and sale of the Goods presented at the address on the Internet https://shop.novator-tm.com/. This Agreement is public, i.e. in accordance with Article 633 of the Civil Code of Ukraine, its terms are the same for all Buyers regardless of their status (individual, legal entity, individual entrepreneur) without favoring one Buyer over another. By concluding this Contract, the Buyer fully accepts the terms and conditions of placing an order, paying for the goods, delivering the goods, returning the goods, liability for an unscrupulous order and all other terms of the Contract. The contract is considered concluded from the moment the “Confirm Order” button is clicked on the checkout page in the “Shopping Cart” section and the Buyer receives an electronic or oral confirmation of the order from the Seller.
- Definition of terms
1.1. Public offer (hereinafter – the “Offer”) – a public offer of the Seller, addressed to an unspecified circle of persons, to conclude with the Seller the Contract for the purchase and sale of Goods and/or Services remotely (hereinafter – the “Contract”) on the terms contained in this Offer.
1.2. Product or Service – the object of the Contract of the Parties, which was selected by the Buyer on the website of the online store and placed in the “Shopping Cart”, or already purchased by the Buyer from the Seller remotely.
1.2. Online shop– the Seller’s website at the address https://shop.novator-tm.com/ was created for the conclusion of retail and wholesale sales contracts based on the Buyer’s familiarization with the description of the Goods proposed by the Seller using the Internet.
1.3. The Buyer is a legally competent natural person who has reached the age of 18, receives information from the Seller, places an order for the purchase of the Goods presented on the Internet shop website for purposes not related to the implementation of business activities, or a legal entity or an individual entrepreneur.
1.4. The Seller is a separate structural subdivision of the State Enterprise “Novator” – Trading and Service Center “Novator” (EDRPOU 26515109), a business entity of a legal entity, which was created and operates in accordance with the current legislation of Ukraine, location: 29018, Khmelnytskyi, str. Ternopilska, 17/1.
- Scope of the Сontract
2.1. The Seller undertakes to transfer ownership of the Goods to the Buyer, and the Buyer undertakes to pay for and accept the Goods under the terms of this Contract.
2.2. The date of conclusion of the Contract-offer (acceptance of the offer) and the moment of complete and unquestionable acceptance by the Buyer of the terms of the Contract shall be considered the date when the Buyer fills out the order form located on the website of the online shop, provided that the Buyer receives an electronic confirmation of the order from the Seller. If necessary, at the request of the Buyer, the Contract can be executed in writing.
- Order processing.
3.1. The Buyer independently places an order in the online store through the “Shopping Cart” form, or places an order by e-mail or by phone number specified in the contact section of the online store.
3.2. The Seller has the right to refuse to transfer the order to the Buyer in the event that the information provided by the Buyer during the order placement is incomplete or raises suspicions about their validity.
3.3. When placing an order on the website of the online store, the Buyer undertakes to provide the following mandatory information necessary for the Seller to fulfill the order:
3.3.1. last name, first name of the Buyer;
3.3.2. the address to which the Goods should be delivered (if delivery to the Buyer’s address);
3.3.3. Contact phone number.
3.3.4. Identification code for a legal entity or an individual entrepreneur.
3.4. The name, quantity, article number, and price of the Product selected by the Buyer are displayed in the Buyer’s Shopping Cart on the Internet shop website.
3.5. If any of the Parties to the Contract needs additional information, he has the right to request it from other Parties. In case of failure to provide the necessary information by the Buyer, the Seller is not responsible for providing quality service to the Buyer when purchasing Goods in the online shop.
3.6. When placing an order through the Seller’s operator (clause 3.1. Offer prices), the Buyer is obliged to provide the information specified in clauses 3.3 – 3.4. of this Offer.
3.6. The Buyer’s approval of the terms of this Offer is created by entering the relevant data into the registration form on the Internet shop website or when placing an Order through the Operator. After placing the Order through the Operator, the Buyer’s data is included in the Seller’s database.
3.7. The Buyer is responsible for the accuracy of the information provided when placing the Order.
3.8. By entering into the Contract, i.e. by accepting the terms of this offer (the proposed terms of purchase of the Goods), by placing the Order, the Buyer confirms the following:
- a) The Buyer of the appraisal is fully acquainted with and agrees with the terms of this proposal (offer);
- b) gives permission to collect, process and transfer personal data, the permission to process personal data is valid for the entire term of the Contract, as well as for an unlimited period after its expiration. In addition, by concluding the Contract, the Buyer confirms that he informs (without additional notice) about the rights established by the Law of Ukraine “On the Protection of Personal Data”, about the entire collection of data, as well as about the fact that his personal data is transferred to the Seller with the possibility of fulfilling the conditions of this Contract, the possibility of mutual settlements, as well as for receiving invoices, deeds and other documents. The Buyer also agrees that the Seller has the right to provide access and transfer his personal data to third parties without any additional notifications from the Buyer with a plan to fulfill the Buyer’s order. The extent of the Buyer’s rights as a subject of personal data in accordance with the Law of Ukraine “On the Protection of Personal Data” is clearly known to him.
- Price and Delivery of Goods
4.1 Prices for the Goods are issued by the Seller independently and are indicated on the website of the online shop. Prices for the Goods are all indicated on the website in UAH (hryvnias), including VAT.
4.2 The prices of the Goods may be changed by the Seller unilaterally depending on the market situation. At this price, an individual unit of the Product, the cost of which has been paid in full by the Buyer, cannot be changed unilaterally by the Seller.
4.3. The price of the Product, which is indicated on the website of the online shop, does not include the cost of delivery of the Purchased Product. The cost of delivery of the Goods is paid by the Buyer in accordance with the current tariffs of the delivery service (carriers) instead of the selected delivery service (carrier).
4.4. The price of the Product, which is indicated on the website of the online shop, does not include the cost of delivery of the Product to the Buyer’s address.
4.5. The Seller can indicate the approximate cost of delivery of the Goods to the Buyer’s address when the Buyer makes a corresponding request to the Seller by sending a letter to the e-mail or when placing an order through the operator of the Internet shop.
4.6. The Buyer’s obligation to pay for the Goods is considered fulfilled from the moment the funds are received by the Seller on his account.
4.7. Settlements between the Seller and the Buyer for the Goods are described by the methods specified on the website of the online store in the “Payment and Delivery” section.
4.8. When receiving the Goods, the Buyer must check the conformity of the Goods with quality and qualitative characteristics (product name, quantity, completeness, expiration date) in the presence of a representative of the delivery service (carrier).
4.9. The Buyer or his representative at the time of acceptance of the Goods confirms with his signature on the Goods receipt / or in the order / or in the waybill for the delivery of the Goods that he has no complaints about the Goods, appearance and completeness of the Goods.
4.10. The right of ownership and the risk of accidental loss or damage to the Goods shall be transferred to the Buyer or his Representative from the moment of receipt of the Goods by the Buyer in the city of delivery of the Goods upon independent delivery of the Goods from the Seller, or during the handover by the Seller of the goods to the delivery service (carrier) chosen by the Buyer.
- Rights and obligations of the Parties
5.1. The Seller is obliged to:
5.1.1. Deliver the Goods to the Buyer in accordance with the terms of this Contract and the Buyer’s order.
5.1.2. Not to disclose any private information about the Buyer and not to provide access to this information to third parties, except for cases provided by law and during the execution of the Buyer’s Order.
5.2. The Seller has the right to:
5.2.1 Change the terms of this Contract, as well as the prices of Goods and services, unilaterally, by posting them on the website of the Internet shop. All changes take effect from the moment of their publication.
5.3 The Buyer undertakes:
5.3.1 Before concluding the Contract, familiarize yourself with the content of the Contract, the terms of the Contract and the prices offered by the Seller on the website of the online shop.
5.3.2 In order for the Seller to fulfill his obligations to the Buyer, the latter must provide all the necessary data that uniquely identify him as the Buyer and are sufficient for the delivery of the ordered Goods to the Buyer.
- Return of Goods
6.1. The Buyer has the right to return to the Seller a non-food product of appropriate quality, if the product does not satisfy him in terms of shape, dimensions, style, color, size or for other reasons cannot be used by him for its intended purpose. The Buyer has the right to return Goods of proper quality within 14 (fourteen) days, excluding the day of purchase. The return of Goods of appropriate quality is carried out if it has not been used and if its appearance, consumer properties, packaging, seals, labels, as well as the settlement document issued to the Buyer for payment of the Goods have been preserved. The list of Goods that are not subject to return on the grounds provided for in this paragraph is approved by the Cabinet of Ministers of Ukraine.
6.2. The return to the Buyer of the cost of Goods of appropriate quality is carried out within 30 (thirty) calendar days from the moment of receipt of such Goods by the Seller, subject to compliance with the requirements stipulated in clause 6.1. Contract, current legislation of Ukraine.
6.3. The cost of the product is subject to refund by bank transfer to the Buyer’s account.
6.4. The return of the Goods of proper quality to the Seller’s address is carried out at the expense of the Buyer and the Seller does not reimburse the Buyer.
6.5. In the event that defects in the Product are detected during the established warranty period, the Buyer personally, in the manner and within the time limits established by the legislation of Ukraine, has the right to present to the Seller the requirements provided for by the Law of Ukraine “On the Protection of Consumer Rights”. In the case of requests for free elimination of defects, the deadline for their elimination is calculated from the date of receipt of the Goods by the Seller at his disposal and physical access to such Goods.
6.6. Consideration of the requirements stipulated by the Law of Ukraine “On the Protection of Consumer Rights” is carried out by the Seller on the condition that the Buyer provides the documents stipulated by the current legislation of Ukraine. The Seller is not responsible for the defects of the Goods that arose after their transfer to the Buyer as a result of the Buyer’s violation of the rules of use or storage of the Goods, actions of third parties or force majeure.
6.7. The Buyer does not have the right to refuse a good quality product that has individually defined properties, if the specified product can be used exclusively by the Buyer who purchased it (including, at the buyer’s request, non-standard sizes, characteristics, appearance, equipment and other). The confirmation that the product has individually defined properties is the difference in product sizes and other characteristics specified in the online shop.
6.8. The return of Goods, in the cases provided for by the current legislation of Ukraine and this Contract, is carried out at the address of the Service Center indicated on the website in the “Contacts” section.
7.1. The Seller is not responsible for damage caused to the Buyer or third parties as a result of improper installation, use, storage of the Goods purchased from the Seller.
7.2. The Seller is not responsible for improper, untimely fulfillment of Orders and its obligations in the event that the Buyer provides inaccurate or erroneous information.
7.3. The Seller and the Buyer are responsible for fulfilling their obligations in accordance with the current legislation of Ukraine and the provisions of this Contract.
7.4. The Seller or the Buyer is released from responsibility for full or partial non-fulfillment of their obligations, if the non-fulfillment is the result of force majeure circumstances such as: war or hostilities, earthquake, flood, fire and other natural disasters that occurred regardless of the will of the Seller and/or The Buyer after concluding this Contract. A Party that cannot fulfill its obligations shall immediately notify the other Party thereof.
- Privacy and protection of personal data
8.1. By providing his personal data on the website of the online shop when registering or placing an Order, the Buyer gives the Seller his voluntary consent to the processing, use (including transfer) of his personal data, as well as taking other actions provided for by the Law of Ukraine “On the Protection of Personal Data “, without limiting the validity period of such consent.
8.2. The Seller undertakes not to disclose the information received from the Buyer. It is not considered a violation for the Seller to provide information to counterparties and third parties acting on the basis of a contract with the Seller, including for the fulfillment of obligations to the Buyer, as well as in cases where the disclosure of such information is established by the requirements of the current legislation of Ukraine.
8.3. The Buyer is responsible for keeping his personal data up-to-date. The Seller is not responsible for poor performance or non-fulfillment of its obligations due to the irrelevance of information about the Buyer or its inconsistency.
- Other terms and conditions.
9.1. This Contract is concluded on the territory of Ukraine and is valid in accordance with the current legislation of Ukraine.
9.2. All disputes arising between the Buyer and the Seller shall be resolved through negotiations. In case of failure to reach a settlement of the disputed issue through negotiations, the Buyer and/or the Seller have the right to apply for a resolution of the dispute to the judicial authorities in accordance with the current legislation of Ukraine.
9.3. The Seller has the right to make changes to this Contract unilaterally, provided for in clause 5.2.1. Contract. In addition, changes to the Contract may also be made by mutual agreement of the Parties in accordance with the procedure provided for by the current legislation of Ukraine.
ADDRESS AND DETAILS OF THE SELLER:
SSS SE “Novator” – TSC “Novator”
Ternopilska St., 17,
Individual tax number 229879022259
Cert. VAT 100315984
C/A UA 153052990000026002036005393